Write a Script

Days go bad when you know you have to have a difficult conversation and you don't know where to start.

I've learned that I can take the edge off by writing a script. I usually do this on the computer so I can revise.

If I have time, I'll go back and read the script over later to see if it still makes sense.

This strategy has two advantages: first, it helps me get back to a feeling of control, which puts me in a better mood, and second, it helps me be more coherent and effective when I have the actual conversation.